What do you do about products with 'quirks' in it?

0 answer · 1 month ago
Like I have a vacuum cleaner I just recently bought.

The trap door holding the hepa filter keeps coming loose and both the trap door and hepa would keep falling out of the vacuum cleaner intermittently.

It would come by surprise I would turn the vacuum cleaner on and it would be louder than usual and the trap door and hepa would be missing and I would find it in the hallway where it had dropped out.

I went online and found this to be just a 'design flaw' and there isn't any resolution that the company has for remedying it.

When you by a product that has 'quirks' like this what should you do?